Senior Systems Administration Lead
Boston, MA, 02115
Job Title: Senior Systems Administration Lead
Location-Type: Hybrid (3 days onsite in Boston, MA)
Start Date Is: ASAP
Duration: 3–6 months (contract)
Compensation Range: $45/hr – $55/hr
Job Description:
Interim leadership role managing Salesforce system operations and administration during a temporary coverage period.
This role provides critical temporary leadership to ensure smooth daily operations and project continuity within the Advancement systems team. Ideal candidates will have Salesforce expertise, coaching ability, and strong cross-functional communication skills to serve as a bridge between tech and business teams.
Day-to-Day Responsibilities:
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Conduct daily standups and coach system administration team members
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Monitor, assign, and troubleshoot cases (licensing, tech changes, data uploads)
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Act as liaison between Advancement and ITS for project alignment
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Maintain and stabilize Salesforce platforms (Ascend, Marketing Cloud, Commerce Cloud, Experience Cloud)
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Drive strategic initiatives like Kindsight engagement and parent data loads
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Coordinate technical issue resolution and provide regular updates to leadership
Requirements:
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Must-Haves:
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5–7 years Salesforce administration experience
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Experience coaching or leading technical teams
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Strong knowledge of Salesforce Clouds (Marketing, Commerce, Experience)
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Proficiency in Salesforce configuration tools (Flow, Process Builder, reports)
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Strong business analysis and stakeholder communication skills
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Ability to prioritize and execute independently in a temporary role
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Nice-to-Haves:
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Bachelor's degree
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Experience in advancement, fundraising, or higher education
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Familiarity with Ascend CRM or Kindsight
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Experience with project management and system stabilization
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