Analyst 1
Bedford, MA
Apply now: Analyst 1, location is Onsite. The start date is ASAP for this 6–12 month contract position.
Job Title: Analyst 1
Location-Type: Onsite
Start Date Is: ASAP
Duration: 6–12 months (contract)
Compensation Range: $27 - $32/hour W2
Job Description:
The Analyst 1 supports the client's quality and complaint investigation process by reviewing product complaint data, assessing potential risks, and documenting investigation findings.
Day-to-Day Responsibilities:
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Investigate product complaints by reviewing system data and documentation
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Analyze product performance data to confirm or deny reported issues
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Conduct risk assessments and support root cause investigations
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Document investigation results and write clear conclusions for internal and customer communication
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Manage a high volume of complaint cases and maintain detailed records
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Collaborate with cross-functional teams to support quality and process improvement initiatives
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Identify opportunities to streamline complaint investigation workflows and improve efficiency
Requirements:
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Must-Haves:
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Bachelor's degree in Biomedical Engineering
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Strong written communication skills with the ability to document investigations clearly
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Excellent verbal communication and collaboration skills
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Strong time management and organizational skills
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Ability to manage high volumes of data and complaint cases efficiently
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Demonstrated initiative and strong work ethic
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Nice-to-Haves:
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Experience with medical device complaint handling or quality investigations
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Familiarity with risk assessment or root cause analysis
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Experience working with regulated products or quality systems
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Interest in quality, operations, manufacturing, or related functional areas
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