Lead UX Researcher
San Francisco, CA, 94110
Apply now: Principal UX Researcher, location is Remote. The start date is ASAP for this 1-year contract position.
Job Title: Principal UX Researcher
Location-Type: Remote – must be able to work PST hours
Start Date Is: ASAP
Duration: 1 year (contract)
Compensation Range: $60-80/hr W2
Benefits: Eligible for Health, Dental, Vision, 401K
Must be authorized to work in the U.S. This position is not eligible for sponsorship .
Job Description:
Lead end-to-end UX research across complex, consumer-facing digital products, using behavioral insights and mixed research methods to influence product strategy and improve mobile experiences.
Day-to-Day Responsibilities:
- Lead UX research across multiple complex, cross-functional projects.
- Design and execute qualitative and quantitative research studies.
- Conduct generative, evaluative, moderated, and unmoderated research.
- Analyze research findings and translate them into actionable product and design recommendations.
- Conduct foundational research to influence product and design strategy.
- Partner closely with UX Design, Product, Analytics, Marketing, and other stakeholders.
- Balance strategic research initiatives with tactical, feature-focused studies.
- Adapt quickly to changing priorities and move between projects as needed.
- Influence stakeholder decision-making through clear, data-driven insights.
- Evaluate user behavior rather than relying solely on stated user preferences.
- Incorporate AI tools into research workflows and evaluate AI-generated outputs.
- Maintain clear, organized research documentation.
- 5 years of UX Research experience.
- Enterprise e-commerce experience.
- Beauty industry experience.
- 2 years in a Principal, Staff, Lead, or senior-level UX Research role.
- Strong experience conducting both qualitative and quantitative research.
- Strong, recent consumer-facing B2C digital product research experience.
- Mobile-heavy research background, ideally involving shopping, e-commerce, or conversion experiences.
- Experience leading research projects end-to-end with clear individual ownership.
- Strong understanding of behavioral testing versus preference-based testing and how to structure research appropriately.
- Experience balancing product strategy research with tactical feature-level execution.
- Strong stakeholder management and cross-functional communication skills.
- Ability to synthesize complex research findings into concise, actionable recommendations.
- Comfortable working in agile environments and managing multiple projects simultaneously.
- Comfortable using AI tools within research workflows and assessing AI-generated outputs.
- Experience with Dscout.
- Experience with Jira and Confluence.
- Portfolio demonstrating digital product research, particularly mobile work, product strategy, research methodology, outcomes, and measurable recommendations.
- Strong ownership and ability to independently produce high-quality work with minimal revision.
- Experience researching mobile shopping journeys and conversion optimization.
- Experience working with resource-constrained or fast-moving teams.
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