Client Operations Coordinator
Malvern, PA, 19355
Apply now: Client Operations Coordinator, Remote. Start date is ASAP for this 6-month contract position.
Job Title: Client Operations Coordinator
Location-Type: Remote (EST/CST time zone preferred)
Start Date: ASAP
Duration: Contract, 6 months
Compensation Range: $25/hr - $30/hr
Benefits: Eligible for Health, Dental, Vision, and 401K
Visa Sponsorship: Not eligible for visa sponsorship
Job Description:
This role supports the client's operations team by owning end-to-end coordination across podcast production, client communications, scheduling, reporting, and event logistics to ensure smooth and polished delivery of client-facing work.
Job Summary
• Own podcast preparation workflow, including client outreach, materials collection, scheduling, and recording setup coordination
• Manage calendar and scheduling oversight, including monitoring booking links and keeping coordination on track across stakeholders
• Draft and send polished, professional client-facing emails related to contracts, reporting, logistics, and general follow-up
• Support monthly reporting by pulling data from internal platforms, updating reports, and verifying accuracy prior to final review
• Coordinate event-related tasks including registration, client inquiries, and post-event follow-up outreach
• Maintain CRM records and spreadsheets to ensure activity tracking and data accuracy across systems
• Customize templated communications to confirm recipient-specific details, links, and contextual accuracy for each outreach
Minimum Requirements:
• 2-5 years of experience in an administrative, executive support, contract administration, or operations coordination role (strong candidates outside this range will be considered)
• Exceptional attention to detail with demonstrated ability to customize templated documents and communications accurately
• Strong professional writing skills with the ability to produce polished, client-ready emails independently
• High proficiency in Microsoft Office and Outlook, including calendaring and folder navigation
• Proven ability to work independently and manage multiple coordination tasks with minimal supervision
• Strong interpersonal and tone awareness skills for effective client-facing communication
Preferred Qualifications:
• Background in executive administration, contract administration, finance, or legal support
• Experience with Asana or similar project management tools
• Exposure to Looker or comparable reporting platforms
• Familiarity with podcast production workflows or event support
• Interest in marketing, publishing, or events work beyond core administrative responsibilities
• Comfort using AI tools responsibly, with human proofreading and tone oversight applied
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