Generative AI Training Automation Specialist
New York, NY, 10019
Job Title: Generative AI Training Automation Specialist
Location-Type: Hybrid Onsite in NYC
Start Date Is: Mid June/Early July
Duration: (contract, perm, etc) long term contract
Compensation Range: $80-93/hr W2
Benefits: Eligible for Health, Dental, Vision, 401K
Must be authorized to work in the U.S. This position is not eligible for sponsorship .
Job Description:
- Design and facilitate live and on-demand training on generative AI tools, including (but not limited to) HearstGPT, ChatGPT Enterprise, Microsoft Copilot, and Claude.
- Develop clear, engaging learning materials, including guides, job aids, and video content, for employees at varying levels of AI fluency.
- Support the Generative AI Champions community group and other Tech Academy programs by coordinating sessions, managing logistics, and contributing content.
- Serve as a support resource for employee questions about AI tools, use cases, and responsible use guidelines.
- Partner with HR, Legal, and HTS stakeholders to ensure training reflects current Hearst policies on data privacy and AI usage.
- Partner with HR and corporate Learning and Development teams to design and develop AI-focused soft skill trainings in addition to tool-based trainings. For example, work on content such as "Leading Change in the Age of AI etc.
- Track training participation, learner feedback, and engagement metrics to continuously improve program effectiveness.
- Collaborate with vendors and internal teams to stay current on AI tool updates and surface relevant learning opportunities.
- Serve as the primary administrator for ChatGPT Enterprise and Claude Enterprise environments
- Manage platform configuration, organizational settings, user provisioning, and workspace administration
- Maintain organizational structures, team workspaces, and access segmentation by department or business unit
- Serve as the primary liaison with OpenAI and Anthropic enterprise account teams. Escalate complex technical issues to vendor support teams when required
- Generate utilization reports for license consumption, compliance and chargeback
Qualifications
- 3–5 years of experience in training, instructional design, adult education, or a related field
- 1-2 years of experience with administration of enterprise AI platform like OpenAI, Claude enterprise
- Excellent documentation, communication, and organizational skills
- Strong understanding of enterprise security and compliance practices
- Hands-on experience with generative AI tools (e.g., ChatGPT, Claude, Gemini, Microsoft Copilot, or similar). Experience as a training with generative AI tools is preferred.
- Holds a bachelor's degree in adult education, instructional design, communications, or a related field, or has equivalent work experience.
- Strong written communication skills with the ability to explain technical concepts clearly to non-technical audiences
- Experience designing and facilitating both live (virtual/in-person) and asynchronous learning
- Understanding of adult learning theory and how to apply it to AI-related content
- Comfortable working in a fast-changing environment where tools, policies, and best practices evolve quickly
- Strong organizational skills and consistent attention to detail across multiple concurrent projects
- Proficiency with Microsoft 365 tools, specifically Teams, SharePoint, OneDrive, and Outlook
- Experience with Learning Management Systems is preferred
- Familiarity with responsible AI use principles and data privacy considerations is a plus
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