Director of Network Operations
New York, NY, 10119
Reference ID: 33082769
Date Posted: 11/10/2026
Apply now: Director, Network Operations, location is Onsite – New York, NY (5 days/week). The start date is ASAP for this contract-to-hire position.
Job Title: Director, Network Operations
Location-Type: Onsite – New York, NY (5 days/week)
Start Date Is: ASAP
Duration: Contract-to-Hire
Compensation Range: $95.00/hr – $110.00/hr W2
Hours: 40 hours/week
Benefits: Eligible for Health, Dental, Vision, 401K
Must be authorized to work in the U.S. This position is not eligible for sponsorship .
Must currently be based in the NY/NJ/CT tri-state area. No relocation.
Must be authorized to work in the U.S. without current or future sponsorship.
Job Description:
Lead Network Operations across complex, high-visibility live-event environments, ensuring network reliability, operational readiness, effective incident response, and successful team execution.
Day-to-Day Responsibilities:
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Oversee daily Network Operations across multiple venue environments
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Lead network readiness and technical resource planning for live events
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Ensure pre-event checks, reporting, monitoring, and coverage are completed
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Monitor network health, performance, availability, and operational readiness
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Build and maintain SolarWinds dashboards, alerts, and operational reporting
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Track network infrastructure projects, changes, incidents, risks, and priorities
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Coordinate Network Operations and Engineering resources across projects and events
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Lead incident triage, escalation, service restoration, and high-priority network issues
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Maintain processes for alert handling, incident response, escalation, and change management
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Partner with Network Engineering, Technical Operations, and other technical stakeholders
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Provide network performance, project, and incident updates to technical leadership
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Lead and mentor a growing team of technical professionals
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Provide hands-on technical leadership during major incidents and critical projects
Minimum Requirements:
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5–10 years of Network Operations, Network Engineering, Network Infrastructure, or related experience
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Previous people-management experience, ideally managing 5–10 technical professionals
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Strong enterprise networking background supporting complex LAN/WAN environments
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Strong Cisco networking experience, including enterprise LAN and Catalyst environments
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Strong SolarWinds experience with monitoring, dashboards, alerting, and reporting
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ServiceNow or similar incident/ticketing platform experience
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Strong understanding of incident management, escalation, change management, monitoring, and service restoration
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Experience managing multiple network projects, infrastructure changes, deadlines, and technical resources simultaneously
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Strong project-management, organizational, and stakeholder communication skills
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Ability to remain calm and decisive during high-priority incidents and operational events
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Ability to work independently with minimal day-to-day direction
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Must currently reside in the NY/NJ/CT tri-state area; relocation candidates will not be considered
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Must be authorized to work in the U.S. without current or future sponsorship
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Ability to work onsite in New York City 5 days/week
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Flexibility for occasional evening and weekend support around events, outages, and network changes
Preferred Qualifications:
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Experience supporting 24/7, mission-critical, or high-pressure operational environments
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Experience in live entertainment, venues, sports, broadcast, gaming, aviation, transportation, utilities, critical infrastructure, defense, or public safety
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Experience supporting network operations for live events or similarly time-sensitive environments
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